How Do I Get Special Assistance With Ryanair?
When you send your minor on a journey with Ryanair alone, traveling with senior citizens or pregnant women, then you might be wondering how special assistance can be booked. The most convenient and quick way to do that would be to contact the customer executives on the phone. The airline will be connected with you directly and ensure you have a comfortable flight. You just have to dial +44 808 168 5777, the Ryanair wheelchair assistance phone number, to follow the instructions and connect with the agents so you can provide the required details and confirm your wheelchair at the airport. Before the booking of your ticket is completed, you must start to collect information about the special assistance usage policy, charges, and other procedures through which it can be booked. More details on this will be discussed further.
About Ryanair Special Assistance
There are some rules, information, and tips for consideration that you must follow to book special assistance from Ryanair. Go through all these rules and enlighten yourself appropriately:
- Special assistance services will go a long way when you book a flight, and it is highly recommended to inquire about the same.
- On the Ryanair website, these services may be pre-booked up to 48 hours before the intended flight departure time.
- In case you require the aid less than 48 hours before the time of departure, up to 12 hours before, call the Special Assistance team.
- Should you reserve specific categories of support, you and one of your companions will be assigned a comfortable cabin seat without charges.
- Customers with any Ryanair Special Assistance must sit next to a window, largely a safety consideration, with the exception of cases where one of the persons traveling with the disabled customer takes that window seat or where the flight loading allows non-occupancy of seats between the disabled customer and the window.
- The insulin-dependent passengers with diabetes may travel by asking for special assistance, but in cases when they feel stable, they can do it on their own. To carry syringes, needles, and medication in the cabin, a letter from a doctor is needed.
- It is a known fact that it may not be able to offer assistance when less than 48 hours are given, and hence, it may interfere with your travel plans.
- Ryanair undertakes to ensure that would-be passengers who need special assistance have special seating as per the safety requirements.
- Call your doctor in case you are worried about your fitness to fly. In most instances, there is no requirement for medical clearance by Ryanair, and the airline may need it only in case of recent sickness and hospitalization, injury, surgery, or in a long-term situation where special facilities are needed.
- In the case of pre-booked special assistance, once you get to the airport, the patient is advised to report to the Ryanair Special Assistance desk at the airport at least 2 hours before the departure time of the flight.
Types of Special Assistance Available At Ryanair
Ryanair offers various types of assistance for different needs and requirements to ensure you have a comfortable journey. This assistance is discussed below:
- Blind/Vision Impaired Passengers: Blind/ vision impaired passenger needs a walker and a briefing separately on extra safety by the members of the cabin crew upon departure and arrival at the airport and in their seats. You can contact Ryanair wheelchair assistance phone number at any time and get help.
- Cognitive or non-visible disability: The passenger with cognitive or non-visible disability who needs assistance. He/she is to inform his/her Special Assistance team with information about the kind and level of assistance required.
- Passengers who use Guide/Assistance Dogs: People who travel with a Guide/Assistance dog that needs a walker (departure, arrival) around the airport to the aircraft seat and a separate briefing (safety) with the cabin crew. Involves the customer and his/her guide/assistance dog but does not need any special airport services.
- In-flight therapeutic oxygen: If a passenger who needs therapeutic oxygen during the flight books the service at least 7 days before travel, he or she will need to pay a fee by calling his or her Special Assistance Line.
How Do I Contact The Ryanair Special Assistance Team?
When you are done making the flight booking, have booked the wheelchair assistance, and encounter some issues or doubts with the service, then you can contact the customer service executives of the airline. The special assistance team will listen to your concerns and instantly resolve them:
- To reach the executives, dial +44 808 168 5777, the Ryanair wheelchair assistance phone number, to book a wheelchair.
- The use of the IVR menu implies that a system-generated voice will speak and provide the necessary instructions on how to continue the calling process.
- The IVR instructions are useful because they will guide you to find out the issue you are encountering with the flight.
- Push down this key, which is most related to your issue, and the call will be directly forwarded to the representatives of the customer center.
- The correct information and guidance will be given, and all your problems will be solved.
How Do I Book Wheelchair Assistance With Ryanair?
When you are in need of a wheelchair, you must understand that submitting a request 48 hours before departure is important. The online booking will be the most convenient way, which can be accessed anytime. The process you must follow is given below:
- Visit the official website of Ryanair.
- Click on the My Booking at the top right corner of the page.
- Enter the email address and password to open your flight and account.
- A new page will open with flight details and a menu.
- You will be asked to navigate the Menu and pick Wheelchair Assistance from the given options.
- Fill out the form and attach the documents to submit the form.
- A confirmation of your Ryanair Special Assistance booking will be sent via email.
How Much Is Ryanair Special Assistance For The Elderly?
Normal special assistance to passengers with reduced mobility, such as elderly people in need of assistance, is normally free of charge for Ryanair. This is inclusive of the use of wheelchairs and help in going around the airport. Special services, however, such as in-flight therapeutic oxygen, have a charge. Pre-booking some 48 hours out before a flight is essential, whereby one should be able to get one.
