How to Cancel Aegean Airlines Flights? | Refund Policy Guide

Can You Get a Refund from Aegean Airlines?

Yes, you can receive a refund from Aegean Airlines. There are some rules and regulations that the airline has put in place which has to be adhered to in order to get a refund. You can cancel your ticket to get a full refund, within 24 hours of purchasing a ticket, irrespective of the fare purchased, so long as the reservations are not less than seven days before the departure day. On the other hand, in case you want a refund after over 24-hours, you will at least be required to verify the nature of your ticket so that you can be refunded.

Aegean Airlines Refund Policy

The guidelines of Aegean Airlines' refund policy will be mentioned below:

Ticket Types: 

  • Refundable Tickets: Passengers in possession of a refundable ticket can receive a full cash refund that can be paid through the same payment mode, including credit/debit cards. 
  • Non-Refundable Tickets: On non-refundable tickets, the passenger can receive travel vouchers to take up the flight in the future, provided the ticket holder has cancelled after 24-hours.

If cancellations & delays are caused by the Airlines: 

It happens sometimes when an airline cancels your flights due to bad weather conditions, staff shortage, technical error in the plane, strikes, etc. In this situation, the airline will compensate passengers who face difficulties or inconvenience before the flight's departure. Aegean Airlines offers rebooking, refund, and accommodation options. One can choose the better option according to their requirements. Nevertheless, passengers may escape such kind of mayhem by contacting the customer services team or by monitoring their flights. 

Booking Source: 

There are many passengers who prefer to book their tickets through travel agencies. In case you need to cancel your flight due to a personal emergency, make sure that you contact the travel booking agency's customer service staff, who can guide you through the refund procedure, because there's no involvement of Aegean Airlines. It is advised to read out the complete terms and conditions before booking, so that you can get your refund more seamlessly after the ticket cancellation. 

Refund Timeframe: 

The timing of the refund genuinely matters for passengers who have completed the process. As per the airline, passenger can receive their refund within 7-20 business days. As well, refund times will vary with the original method of payment. When passenger have issues getting their refund or they are not able to receive it within a few business days, they can directly contact the official staff of the airline, as they will then be able to advise them better after knowing what the problem is with them.

How to get a Refund from Aegean Airlines?

Call:

  • You can find the phone number 1 (833) 732-8158 of customer service on the Aegean Airlines official website.
  • Call the number and press the key for refunds/compensation.
  • Details such as your booking reference, name, and more are required.
  • Claim the refund and describe the reason.
  • The process is carried out as instructed by the agent.
  • Remember your refund confirmation number.
  • You will get your refund within a few business days. 

Refund Request form:

  • Visit the site of Aegean Airlines.
  • Look up the "Refund Request Form".
  • Provide your details, which are required, such as name, booking number, etc.
  • Submit the reimbursement request.
  • Wait, you are going to receive an email once the confirmation is done.

Email:

  • Send an email to Aegean Airlines. 
  • The address of email is indicated on the site. 
  • Write an email about your claim refund. 
  • Attached your copy of the reservation and personal information. 
  • Wait the answer of the official representative of the airline.

Airport Visit: 

  • Head to the closest airport at an Aegean Airlines ticket counter.
  • Be sure to carry your ID, ticket/booking information, and payment proof.
  • Demand your money back from the counter staff.
  • Present the necessary documentation.
  • Wait as they process the refund request.
  • Take a receipt or confirmation number.

What is Aegean Airlines Flight Cancellation Policy?

The purpose of the policy, the Aegean Airlines Flight Cancellation Policy, is to allow the passengers to be flexible and to balance the need to operate. In a situation where travelers need to cancel or change reservations, they have a number of options subject to timing, type of ticket, and reason. The Aegean Airlines Cancellation Policy regulates all possible cancellation processes, including fees, procedures, and special refund circumstances.

Aegean Airlines 24-hour Cancellation Policy

The Aegean Airlines 24-hour Cancellation Policy entitles a passenger to cancel a booked ticket within 24 hour without paying any cancellation charges. In order to comply with the requirements of the policy:

  • The reservation had to be completed at least seven days before the planned departure.
  • All fare types have a complete refund available in case cancellation is done within 24 hours of purchase.
  • It is also a risk-free window wherein amendments or changes are allowed freely within the same period.
  • The Aegean Airlines Flight Cancellation Policy applies normal fare regulations and penalties after 24 hours.

Aegean Airlines Cancellation Fees and Refund

Flex and ComfortFlex fares

A cancellation penalty of approximately (or anyway near) Euro 45 to Euro 50 per direction is normally charged on the Flex and ComfortFlex fares booked with Aegean Airlines in the event of your later change of mind. This penalty is deducted, and the rest of the money you have used in buying your ticket will be refunded to you, together with your taxes paid in total. You also need to remember, though, that in the instance that you refund it through the call center or at an airport counter, you will be charged an extra 23 euros per ticket for the service. 

Service Fee for Refundable Tickets

Although you have bought the fully refunded ticket, Aegean Airlines still imposes the administrative fee of Euro 23 on each ticket when you request the refund. This fee is imposed on top of any airline cancellation penalties that may be levied on your fare type. This fee is rarely waived at all except in cases where your flight is canceled by the airline itself.

No-show Policy

In the case of you missing your travel, it will all depend on your fare rules. Certain tickets, especially low-fare tickets, are not refundable with any money other than the airport taxes. Some of them can still offer alterations or partial reimbursement, but under extra charges. This policy implies that it is better to cancel in advance, just in case you know you will not be traveling.

Suggestion

When you cancel your ticket anytime within 24 hours of booking the ticket, and it is at least seven days before your flight departs, you will be entitled to a full refund of your ticket, usually without any penalty. Besides, in case of cancellation or any meaningful rearrangement of your flight by Aegean Airlines, you are to get a full refund or rebooking for free without any difference made to your fare. Refunds normally require between 7 to 20 business days to be refunded back to your original transaction source.

How to Cancel Aegean Airlines Flight Tickets?

Online:

  • Visit the official site of Aegean Airlines.
  • Press on "Manage My booking".
  • Enter a booking reference and surname.
  • Select cancel, and the instructions appear on the screen, open and read them.
  • The representative shall inform of cancellation through email. 

Phone Call: 

  • Open the official website of Aegean Airlines.
  • Go to the Contact Us section. 
  • Choose the helpline number based on your location.
  • Dial the number 1 (833) 732-8158 and follow the IVR instructions. 
  • Select the cancellation request option. 
  • Provide booking details to the agent. 
  • An email will be sent to you when the process is completed.

Airport Visit: 

  • Go to the nearby airport. 
  • Find the Aegean Airlines desk service. 
  • Stand in a queue. 
  • Speak with the agent regarding the cancellation. 
  • Carry your necessary documents and provide them. 
  • The airline's member will cancel your ticket. 
  • Receive a receipt of confirmation. 

Important Details of Aegean Airlines' Cancellation Policy

They refund all airline taxes and airport fees, even on non-refundable fares.

Refunds made on the basis of airline-triggered cancellations (e.g., weather interference or time correction) bring about a full refund or rescheduling at no additional cost.

When you booked the ticket via a travel agent, cancellation and refunding are to be done by contacting the agent; with direct bookings, one can use the channels offered by Aegean.

In case of involuntary cancellation (by the air carrier), you are entitled to possible compensation, a full refund, or rebooking (in case you are leaving Europe).

If you are facing troubles with ticket cancellation as well as refund, immediately contact the airline's staff, who will guide you without any delays.  

Conclusion

The refund and cancellation policy provided by Aegean Air is flexible enough, and it is based on the particular type of ticket and time. Other instances where the flight cancellation is made within a time span of less than 24 hours after booking shall see the passengers get a full refund, provided that they purchased the ticket over seven days before their flight. When cancellation occurs due to reasons of the carrier, a person must be given full compensation or an opportunity to reschedule the flight. Getting to know the details of the policy will assist in a trouble-free process of getting the refunds as well as dealing with the cancellations.