Can I cancel my Aeromexico Flight and get a Refund?

Yes, the passengers can cancel their booked flight with Aeromexico and apply for a refund. The airline will impose a cancellation charge and refund the remaining amount to the passenger's account. The amount can take 7 to 21 days to reflect in the passenger account, depending on the mode of transaction selected by the passenger while booking. Continue to read this article until the end to learn everything you need to know before canceling an Aeromexico flight ticket. 

What is the Cancellation Policy for Aeromexico? 

To understand the Aeromexico Cancellation Policy, read the points below: 

• Customers who demand cancellation of flights with less than 24 hours ' notice will not pay any cancellation fee. 
• Any cancellations that happen beyond the risk-free 24-hour period are charged against the ticket price. 
• Any customer who has booked their tickets through a travel-booking site will have to contact their agent to cancel the flight. 
• In case of a three-hour-plus delay in the flight, compared to the scheduled time, the passenger is entitled to cancel the booked flight and obtain a full refund. 
• The Aeromexico Cancellation Policy indicates that in case of the cancellation of a flight ticket by the passenger having a medical reason, they will get a full refund provided they submit their medical reports to the airline.

Aeromexico Cancellation Policy for Different Fare Types

The cancellation policies of Aeromexico differ depending on the type of ticket acquired, the terms of the fare, and the time of the cancellation request. Among the things that can be brought out is that Aeromexico has a 24-hours risk-free cancellation policy, according to which passengers who have purchased their tickets have an opportunity to cancel their tickets without any kind of punishment and receive a full refund, provided that the date of the flight departure is more than 2 days ahead. But outside this Aeromexico 24 Hour Cancellation Policy, the cancellation is again as follows, according to whether the ticket is refundable or non-refundable and the booking class (economy, business, first class, etc.). In general:

• Refundable tickets usually have the option to be cancelled with full or partial refund, with a cancellation fee in some cases varying depending on the proximity of the cancellation to the departure of the flight.
• Non-refundable tickets are usually accompanied by more rules. Cancellations may not be refundable after the 24-hour window and may be given credit vouchers or charged cancellation fees.

To ensure this, it is crucial that you read the fare regulations upon booking since the conditions of cancellation and amendments are given clearly in the terms and conditions of the ticket.

What is the Aeromexico 24-hour Cancellation Policy? 

A 24-hour cancellation policy is one of the consumer-friendly concepts of the Aeromexico policy. The Aeromexico 24 Hour Cancellation Policy states that customers who purchase a ticket and cancel the ticket within 24 hours of purchase can obtain a refund of 100% of the ticket price, no matter what type or kind of ticket is purchased. The amount of money that is refunded is usually re-credited to the mode of payment used initially within a span of seven business days or so. This policy applies in case cancellation is incurred within 24 hours of booking and the departure date is at least 48 hours away at the time of booking.

Cancellation Charges Beyond 24 Hours

In case of a cancellation requested beyond the 24-hour risk-free period, the passengers can incur cancellation charges based on the terms of the ticket.

Charges by Ticket Type and Class:

• Basic Economy: These are tickets that are normally non-refundable, and cancellation is usually met by forfeiting the price of the ticket as the Aeromexico Cancellation Fee. Such tickets may not be changeable or cancellable at all or they may be charged.
• Economy Class: cancellation charges are usually approximately $200 when the cancellation is made after 24 hours.
• Business Class: Only limited changes are permitted, and a cancellation fee of about USD 200 may be charged in the event of cancellation after the first 24 hours.
• First Class: Refundable tickets are refundable with a full refund, less any service fees and penalties.

Aeromexico can also credit a voucher instead of money on the non-refundable tickets. Such vouchers are usually valid for one year after the date of issue and can be applied to future flight tickets.

What is the Refund Policy of Aeromexico? 

To understand the Aeromexico Refund Policy, read the points below: 

• A full refund will be initiated to the passenger's account when the cancellation is made by the airline. 
• The refund may take 7 to 21 days to be reflected in the passenger?s account, depending on the mode of transaction used by the passenger to pay the ticket price. 
• Aeromexico does not refund the ticket price in case of missed flights. Failure by the passenger to show up at the airport means that he would have missed the cost of the ticket altogether. 
• The Aeromexico Refund Policy states that a full refund is given to passengers who cancel a refundable ticket. There will be a charge for non-refundable tickets. 

Will I get compensation for flight cancellation? 

Yes, under the EC 261 rule, the passenger is entitled to a refund if the airline cancels the flight due to a reason for which it is directly responsible. The compensation amount will differ based on the flight distance. Here is the Aeromexico Cancelled Flight Compensation listed in the table below. 

How do I Cancel an Aeromexico Flight and Get a Refund? 

A passenger can cancel their booking using multiple channels. Here are the options available for canceling an Aeromexico flight ticket. 

Through the Official Website

• Visit the official website of Aeromexico. 
• Locate the ?Manage My Booking? option. 
• Enter the PNR number along with the last name. 
• Tap Continue and get to the booking page.
• Click on your ticket and the menu tab in order to choose the option of Cancel My Flight.
• Follow the instructions given on screen, and your flight will be canceled.
• Receive an email to confirm a refund request with a URL.
• Click the link, fill-in the form, and demand a refund.

Through Phone Number

• Dial 1 (800) 237-6639 and connect the call. 
• Select your preferred language and follow the IVR. 
• Press 1 to make a reservation.
• Press 3 to cancel and request a refund. 
• A representative from the associated department will join you by phone. 
• Share your booking details with the agent and request that they cancel your booking. 
• Understand the Aeromexico Cancellation Policy and associated charges. 
• Confirm your cancellation and wait. The agent will cancel your booking. 
• Continue on the phone, if you are eligible for a refund, and apply for it. 

Conclusion 

Aeromexico offers flight cancellation flexibility with a clear policy that incorporates the 24-hour risk-free cancellation, which involves a full refund. Depending on the nature of the tickets, cancellation fees can be charged once this period is over. It is also essential to know the terms and conditions of the fares and the refund policy so that passengers can go through the changes in their travel plans easily, so that the cancellation process can be eased in case of necessity.