What is Avelo Cancellation Policy? 

Any major trip must have an adjustable schedule, and in instances where something unforeseen arises, it is as though having your flying crew as your co-pilot to know their policy. In the case of Avelo flights, the Avelo Airlines Cancellation Policy has changed, and an open-ended promise of no change fee has shifted to a more systematic practice. Passengers who book planes earlier than a certain deadline are still being given the no-fee option within the flexibility; however, in newer bookings, the policy has a tiered system. The cancellation fees are charged as a percentage of the total reservation fee, and are greatly dependent on the proximity to the departure date. The nearer the better, and the fee is more. Nevertheless, at the time of booking, you can buy AveloFlex, which is a small, optional service that serves as your safety net, as you can change or cancel without the need to pay the escalating penalty fees up to 15 minutes before departing.

Avelo Airlines Cancellation Policy: Terms & Conditions

The Avelo Airlines Cancellation Policy is designed based on three scenarios that begin with your first 24-hour period, the date on which you made your reservation, and the possibility of having purchased the additional AveloFlex option. 

• The 24-Hour Rule: You may have a full refund to your original point of payment, as per the federal principles, in case you cancel your reservation at least 24 hours after booking, provided that this very booking should have been made at least seven days before the appointed time of departure.
• Online Cancellation: You have to cancel your reservation online through the Manage Trips section to avoid a cancellation processing Avelo Airlines Cancellation Fee of $25 per traveler that is charged on cancellations on the Customer Support Center.
• Cancellation after the 24-Hour Window: Generally, a flight that is cancelled after the 24-hour window is not refundable. Rather than a cash refund, you will usually get the worth of your reservation, less certain charges, in the form of the Avelo Cash, which could be redeemed on future travel within a year of its issue.
• No Change or Cancel Fees: You are able to change or cancel your flight 15 minutes before takeoff without paying the percentage charges stated above.
• Credit Issue: As per the Avelo Airlines Cancellation Policy, when you cancel a flight made with AveloFlex, you will get Avelo Cash in the full value of your reservation (less the non-refundable AveloFlex charge).
• Exclusions: In case of a change of flight, you will be liable to pay the difference in airfare and optional services.

How to Cancel the Avelo Airlines Flight Online?

To cancel your ticket online, all you need is an active internet connection. This service will be accessible at all times, every day of the week. The subsequent procedure will assist you in accessing the flight to proceed with the cancellation process or to get the Avelo Airlines Refund Fee. The Avelo Airlines manage booking feature allows you to modify your flight ticket easily:

• Visit the official website of Avelo Airlines. 
• At the upper left of the page, click on My Trips.
• Type in the booking code along with the buyer's email address and look for the trip.
• After opening the ticket, go to the menu and select Cancellation from the available choices.
• A form will show up, and you need to complete it with the correct information.
• Attach the pertinent documents and proceed with the additional procedure to finalize the process.
• Adhere to the on-screen instructions and submit the form by paying any cancellation fees (if necessary).
• When completed, an email will be sent with confirmation and a cancellation number.

Does Avelo Airlines Allow Cancellation Over the Phone?

A phone call can be used to cancel the flight or request a refund under Avelo Airlines Refund Policy. This will be the fastest way to approach the executives and capture the attention you need. We have outlined below the procedure you will be required to adhere to in order to cancel your ticket during the call. Examine it and gain insight:

• You just have to dial 1 (346) 616-9500, the customer service phone number, to connect to the executives. 
• It is essential to actively listen to the voice instructions generated by the phone regarding the next steps.
• Prior to utilizing the IVR menu with its various questions and keys, you should adhere to the provided instructions.
• By pressing the number associated with the cancellation, your issue will be directed to the appropriate support representative by the call system.
• During the call, ask for clarification about your flight journey and then provide all the details listed on your ticket.
• The flight is to be canceled, and all pertinent information will be emailed.

How Much Does it Cost to Cancel an Avelo Airlines Flight?

The cost of Avelo Airlines flight cancellation is determined by the type of fare: AveloFlex, you can cancel the flight without a Avelo Airlines Cancellation Fee, and the remaining amount of the flight is returned in the form of Avelo Cash, otherwise, the cancellation fee is a percentage of the reservation value such as 25 to 75 and you receive the remaining part of the flight in the form of Avelo Cash. This is because making a phone call, as opposed to an online call to the Manage Trips portal to cancel a flight, attracts a fee of $25 per person. 

Read More: Middle East Airlines Cancellation & Refund Policy (2025 Guide)

Conclusion

The Avelo cancellation policy is based on a tier system depending on your booking date and distance to travel. Any cancellations that are made 24 hours after booking are completely refundable. For more recent reservations, cancellation without AveloFlex incurs a charge of 0 to 75 percent of the total reservation value, depending on the remaining time to departure. When you acquire AveloFlex, these percentage-based fees are waived; however, you will only get the reservation value in the form of Avelo Cash, less the AveloFlex cost.