What Is Condor Airlines Cancellation Policy?

Condor Airlines allows one to cancel the tickets within 24 hours of booking without incurring any cost. The charges for your ticket cancellation can be charged after this duration, based on the type of ticket and the proximity of cancellation to the date of flight. The passengers will be able to get a refund and compensation in case of cancellation of the flight by the airline. The policy will enable the travelers to make changes and be protected in case anything changes in their plans or in flight.

Guide: Condor Airlines Cancellation Policy

• Any cancellation within 24 hours can be subject to charges depending on the type of ticket, pre-departure time, and route.
• Cancellation fee structures vary according to the type of fare cancellation fees being charged, depending on the proximity to a flight when the cancellation is made.
• In case Condor cancels a flight less than 14 days before departure, the passengers are entitled to compensation as well as a refund or rebooking.
• Group bookings differ in cancellation policies, and the closer one comes to the departure date, the higher the cancellation fee.
• The card payments are refunded within 7 business days; checks can take a maximum of 20 business days.
• With documentation, cancellation can be because of some special reasons, such as serious illness or family death.
• To cancel and seek refunds, passengers are advised to contact Condor or a booking agent.

How to request flight cancellation on Condor Airlines?

Website

• Visit the Condor airlines official site.
• Search on the homepage for ?Manage My Booking or My Booking.
• Enter your booking reference number and surname.
• Search for your cancellation in the account of the flight booking.
• Read through the cancellation plans and charges for your ticket type.
• Choose the alternative of canceling the flight.
• Check your cancellation request.
• Wait and make a confirmation email containing the cancellation details and refund information, where applicable.

Call

• Contact Condor Airlines 1 (866) 960-7915 by phone.
• Report to the agent to cancel your flight.
• Booking reference and personal information are required.
• Enquire about cancellation charges and the eligibility for a refund.
• Make sure that you cancel with the agent.
• Record the number or email of the cancellation confirmation.
• Wait until the refund is done, typically within seven business days for card payments.

Note: Passengers who are unable to cancel their tickets through the website or by phone can directly head to their nearby airport, where the Condor Airlines service is available. 

Condor Airlines Refund Policy

• When booking flights to/from the United States, passengers will receive a full refund in case they cancel within 24 hours.
• Refundable ticket fares vary depending on the ticket fare type; other types of fares, such as Light and Classic, do not provide refunds.
• Taxes and fees can be refunded at any time, regardless of the non-refundable price of a ticket.
• The refund requests may be made through the reservation team of Condor or the booking agent.
• The processing of credit card refunds is normally done within a period of 7 business days; the credit card refunds can be done in up to 20 business days when done using checks.
• There are other rules on refunding and cancellation applied to group bookings.
• To receive a refund, passengers have to present their booking confirmation and personal data.
• When there are flight delays and cancellations by the airline, the EU laws provide the passengers with rights to claim compensation and refunds.

Conclusion

Condor Airlines does permit the cancellation of tickets within 24 hours after booking without charges. Thereafter, there are cancellation fees depending on the type of tickets and the proximity to the flight date at which one cancels. In case of flight cancellation within less than two weeks before the flight, the Condor passengers are entitled to compensation and a refund. Card payments normally require a maximum of 7 business days to be refunded.