Brussels Airlines Cancellation Policy Guide | Refund Rules & 24-Hour Changes
Cancellations of TUI flights can occur; however, the total refund is not guaranteed as costs of cancellation are mostly deducted. Your loss depends on the fare class and the timing of the cancellation - the range may be from losing just the deposit to losing the entire ticket price. It is strongly suggested that you check the details of your booking in order to be completely aware of the refund that is applicable to your ticket.
Such a situation takes place when the cancellation of your flight, by the airline, occurs due to several factors, including, but not limited to, bad weather, technical malfunctions, lack of staff, riots, etc. Besides, if the airline has caused any inconveniences to the passengers, they will all be compensated. Furthermore, the airline not only rebooks and provides accommodation or refund but also lets the passengers make their choice regarding the latter. Moreover, the airline will inform you in case your flight gets delayed or cancelled.
Yes, TUI Airways (TUI) often offers substitute flights where flight cancellations have occurred.
TUI flight cancellation policy refers to the rules that guide the cancellation of TUI flights, the fees that may apply, and the refund or travel credit eligibility. Among its numerous aspects, the policy covers the distinctions between refundable and non-refundable fares, the procedure to cancel the booking, and the alternatives TUI gives if it cancels the flight.
Flight-only bookings
When TUI cancels the flight
The TUI Fly Cancellation Fee depends on the distance you cancel before the vacation departure. The deposit is not refundable even if the calculated cancellation fee is less than the deposit. Some components of the trip (extras) might not be refunded, even for add-ons. TUI fly gives optional cancellation insurance. If you purchase it and the cancellation/modification is covered by the policy, then the cancellation/modification fee can be reimbursed.
|
Time Before Departure |
Cancellation Charge |
|
70 days or more |
Loss of full deposit |
|
69?63 days |
30% of the total holiday price |
|
62?49 days |
50% of the total holiday price |
|
48?29 days |
70% of the total holiday price |
|
28?15 days |
90% of the total holiday price |
|
14 days or less |
100% (no refund) |
The travelers wanting to cancel their TUI flight reservation have a choice either to call or to do it via the website. Follow the step-by-step instructions below that simplify the cancellation process:
Call: Making a phone call to TUI for the purpose of canceling a flight is an age-old method, but still the most reliable, and it allows you to receive immediate support at any time. The lineups are always just around the corner to hold your hand, provide you with answers, and pave the way for managing your reservation in a smooth way.
Website: Opting for the TUI website to process your flight cancellation is a very nice option as you get almost all the related processes done at one place without any difficulty. You are allowed to inspect your reservation, verify charges, view reimbursement options, and perform the cancellation in only a few clicks.
Note: Passengers are not allowed to cancel their TUI flight reservation at the airport. If one faces any difficulties in their cancellation process, immediately get in contact with the customer service officials, they can guide you accordingly.
The TUI aslo has specific guidelines on their refund. The TUI Flight refund policy is as follows:
A TUI flight can be cancelled by you, but you are not guaranteed a refund and the cancellation fees will depend on when you cancel. If your TUI flight is cancelled, you will possibly be given either compensation or other travel options. It is very important to know TUI?s cancellation and refund rules so as to comprehend what rights you have and the financial implications that may arise. For help, cancellations can be done through a phone call or through their site.
Frequently Asked Questions
Does TUI offer cancellation insurance?
No, if you book a trip or flight from the offer of TUI, cancellation cover is not included in the trip price. When booking your trip, you can take out an additional cancellation insurance under the terms and conditions.
How do I cancel my TUI flight?
On the TUI website, you may cancel your flight under the “Manage My Booking” heading. Besides that, you can also reach out to the customer service and TUI will let you know about the cancellation fees or refund options before they cancel your flight.
Recent Blogs