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How to Cancel a Swiss Air Flight | Refund & Rebooking Guide

What is the cancellation policy for Swiss Air?

Have you booked your flight with Swiss Air and need to cancel it later? With Swiss Air, passengers have the flexibility to cancel their booked flight and request a refund. The airline will deduct the cancellation charges from the ticket price, and the remaining amount will be transferred back to the passenger?s source account. In this guide, you will understand the details of flight cancellation and refund with Swiss Air. 

What is the Swiss 24-hour policy? 

With the Swiss Air 24-hour Cancellation Policy, the passengers have the option to withdraw their booking in the first 24 hours of booking without being liable to pay a cancellation fee to the airline. Whether you have a refundable or a non-refundable ticket, the Swiss Air 24-hour rule applies to both fare types. However, when a passenger makes a cancellation request, there must be seven or more days remaining before the flight's departure. Otherwise, regular charges will be deducted even if you cancel in the first 24 hours of the booking. 

What is the Swiss Air cancellation policy? 

A passenger who cancels the flight ticket must pay the Swiss Air Cancellation Feeand the remaining amount will be refunded. However, there may be instances when the airline waives these charges. To understand whether you will be charged or receive a full refund, read the points below to understand the cancellation policy: 

  • With an Economy Flex or Business Flex, the passenger has the option to cancel their ticket up to 24 hours before the flight departure time without being liable to any deduction in the ticket price and receive a full refund. 
  • The passenger must make the flight cancellation request before the flight departure, or the full price of the ticket will be forfeited by Swiss Air. 
  • The Swiss Air 24 hours Cancellation Policy allows the passenger to cancel within 24 hours of the booking for free, provided there are seven or more days left before the flight departure. 
  • If the flight is not canceled within 24 hours of the booking, the cancellation charges will apply based on the fare type. 
  • A passenger who has booked their flight ticket through a travel booking website should contact their travel partner to cancel the booking and obtain a refund. 
  • The cancellation fee will be higher when the flight is canceled closer to the departure date. 

What is the cancellation fee of Swiss Air? 

When a passenger cancels their booking, they are liable to pay a cancellation fee as outlined in the Swiss Air Cancellation Policy. However, there can be instances when no fee is involved upon canceling a Swiss Air flight. Here is the table showing the cancellation charges of Swiss Air: 

SItuation

Fee

24-Hour Cancellation

No charges are involved, and the passenger will receive a full refund. 

Economy Flex

Provide more flexibility and can be canceled for free at least 24 hours before departure. 

Business Flex

No charges will be imposed, when the flight is canceled up to 24 hours before departure.  

Non-Refundable Ticket

The airline will charge a fee of $125 for flight cancellation. 

The Swiss Air Cancellation Fee will be charged for Economy Flex and Business Flex when canceled within 24 hours of departure, but the charges for Business Flex will be lower than those for Economy Flex. 

What if Swiss Air cancels my booking? 

There is a possibility that Swiss Air may cancel your booking for internal reasons, such as overbooking, staff shortage, or technical error. Under these circumstances, the airline must refund the full price of the ticket, along with some benefits. For instance, the airline will provide you with an alternative flight, meals, and accommodation until the new flight is arranged for you. According to the Swiss Air Cancellation Policy, in addition to a refund, you may be entitled to compensation as follows

Disctance

Compensation 

Flight under 1,500 km

A compensation of ?250 will be made to your account.

Flight from 1,500 km to 3,500 km

You are entitled to receive compensation of ?400

Flights above 3,500 km

Get compensation of ?600

What is the refund policy of Swiss Air? 

Swiss Air allows the passenger to cancel the booking and get a refund, but a deduction will be made from the ticket price before refunding the amount. However, in some cases, you may receive a full refund. Understand the Swiss Air Refund Policy and learn whether you will receive a full refund. Here is the refund policy of Swiss Air: 

  • Passengers with Economy Flex and Business Flex canceling up to 24 hours before departure will get a full refund. 
  • No refund will be initiated to the passenger's account if they miss the Swiss Air flight. 
  • When a passenger cancels the flight ticket for a medical reason, they will be provided with a full refund, but they must submit their medical reports to the airline. 
  • If the flight is delayed by three or more hours, the passenger has the option to cancel the booking and request a full refund. 
  • When the flight is canceled within 24 hours of booking, no Swiss Air Refund Fee will be deducted from the ticket price, but cancellation must be made at least seven days prior to departure. 
  • The airline will process the refund amount to the original source of payment. 
  • Passengers who booked their ticket through a travel-booking website must contact the travel agent for any inquiries regarding the refund. 
  • The refund amount will be refunded to the passenger's account within 7 to 21 business days, depending on the mode of transaction. 
  • The refund will be made only for the unused portion of the flight ticket. 

How do I cancel a ticket and apply for a refund? 

According to the Swiss Air Cancellation Policypassengers who have booked tickets directly with the airline can cancel their booking through the ?Manage My Booking? option and subsequently request a refund. Follow the steps below to cancel your booking and request a refund with Swiss Air: 

  • Visit the official website of Swiss Air. 
  • Navigate to the ?Manage My Booking? option. 
  • Enter the last name of the passenger and the booking reference code. 
  • Tap the ?Continue? button and get to the booking page. 
  • Select your ticket, open the menu tab, and choose the ?Cancel Flight? option. 
  • Proceed with the on-screen instructions and get your flight canceled. 
  • Now, if you are eligible for a refund, you will get the refund option. 
  • Tap on the refund option and continue with the process. 
  • Explain your reason for canceling the flight and attach the related files. 
  • Review the Swiss Air Refund Policy and charges. 
  • Submit your request and leave the page. 
  • The airline will process the refund amount to your account. 

Conclusion 

In summary, Swiss Air also provides a flexible way of cancelling flights, which provides different charges to passengers depending on the fare type. The SwissAir-Refund Policy is designed to guarantee that passengers can get refunds, particularly in the cancelled Economy Flex and Business Flex tickets that are cancelled not later than 24 hours. Cancellation fees can be charged but there are exceptions, especially when it concerns medical reasons. Learning the Swiss Air Refund Fee system assists the passengers to go through the cancellation procedure successfully.