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How to Cancel a Swiss Air Flight | Refund & Rebooking Guide

What is the cancellation policy for Swiss Air?

You reserved a flight with Swiss Air that now requires cancellation. Indeed, it is possible for the passenger to cancel his/her booked flight with Swiss Air, and the airline offers a refund. Cancellation charges would be deducted from the ticket price, after which the airline will credit the remaining amount back to the passenger's source account. This guide will help you learn everything about the Swiss Air flight cancellation and money refund procedures. 

What is the Swiss 24-hour policy? 

The Swiss Air 24 hours Cancellation Policy is one of the most excellent when it comes to the withdrawal of a booking within 24 hours of purchase, with no cancellation penalties imposed by the airline. It is applicable on both types of fares, whether refundable or not. However, in cases where the passenger wishes to cancel, the request must be made seven days or more prior to their travel so as not to be subjected to normal charges. This is true even for cases reported within the very first 24 hours.

What is the Swiss Air cancellation policy? 

Only passengers who have canceled the flight ticket pay the Swiss Air Cancellation Fee, and the rest will be refunded. But the airline could possibly waive these charges sometimes. To understand the charges or the different aspects about full refunds, read the following points to understand the cancellation policy:

  • With an Economy Flex or Business Flex, the passenger has the option to cancel their ticket up to 24 hours before the flight departure time without being liable to any deduction in the ticket price and receive a full refund. 
  • The passenger must make the flight cancellation request before the flight departure, or the full price of the ticket will be forfeited by Swiss Air. 
  • This allows the passenger to cancel within 24 hours of the booking for free, provided there are seven or more days left before the flight departure. 
  • The Swiss Air 24 hours Cancellation Policy is that passengers can cancel tickets freely within 24 hours after booking, provided that the scheduled departure of the flight is more than 7 days.
  • If the cancellation ticket is not canceled within a time period of 24 hours, that cancellation will be charged according tothe  fare type. 
  • There is no cancellation or refund information available through Swiss Air when booked by a third party, for which passengers will be required to reach out to their travel partner to cancel bookings or request refunds. 
  • At the time of cancellation, the fee for canceling would usually be higher just before the day of departure. 

What is the cancellation fee of Swiss Air? 

On cancellation, the passenger shall pay a cancellation charge as mentioned in the Swiss Air cancellation policy. However, there can be instances when no fee is involved upon canceling a Swiss Air flight. Here is the table showing the cancellation charges of Swiss Air: 

SItuation

Fee

24-Hour Cancellation

No charges are involved, and the passenger will receive a full refund. 

Economy Flex

Provide more flexibility and can be canceled for free at least 24 hours before departure. 

Business Flex

No charges will be imposed, when the flight is canceled up to 24 hours before departure.  

Non-Refundable Ticket

The airline will charge a fee of $125 for flight cancellation. 

A Swiss Air Cancellation Fee becomes applicable for ticket types Economy Flex and Business Flex when canceled less than 24 hours before departure, with Business Flex charges being lower than Economy Flex charges. 

What if Swiss Air cancels my booking? 

Swiss Air can cancel your booking for such internal reasons as overbooking, staff shortage, or technical error. Under such circumstances, the airline needs to strive to refund your ticket in whole with some consideration. The airline will rebook your travel to an alternate flight, give you meals and lodging pending the confirmation of your new flight. According to the Swiss Air Cancellation Policy, you might also be entitled to compensation in addition to a refund.

Disctance

Compensation 

Flight under 1,500 km

A compensation of Euro 250 will be made to your account.

Flight from 1,500 km to 3,500 km

You are entitled to receive compensation of Euro 400

Flights above 3,500 km

Get compensation of Euro 600

What is the refund policy of Swiss Air? 

The Swiss Air cancellation option affords the passenger the possibility to cancel the reservation and request a refund upon which a certain percentage of the ticket price will be deducted from the total refund amount. Only under special circumstances shall the full refund be entertained. Understand the Swiss Air Refund Policy and learn whether you will receive a full refund. Here is the refund policy of Swiss Air: 

  • Passengers with Economy Flex and Business Flex canceling up to 24 hours before departure will get a full refund. 
  • No refund will be initiated to the passenger's account if they miss the Swiss Air flight. 
  • Passengers canceling their flight tickets for medical reasons would get a full refund as long as the medical reports are sent to the airline. 
  • For cancellations caused by delays of three hours and more, the passenger has the option to cancel the booking fully and request a refund of the entire amount. 
  • In the event of cancellation made within 24 hours from the time of booking, no Swiss Air Refund Fee will be deducted from the ticket price, provided that cancellation occurs at least seven days before the departure. 
  • Refunds will be made to the original form of payment. 
  • For those passengers who booked their tickets through travel booking sites, all inquiries regarding refunds should be directed to the travel agent. 
  • Refunds will reach the passenger's account from 7 to 21 business days from refund initiation, depending on the mode of payment.

How do I cancel a ticket and apply for a refund? 

To cancel and redeem, you should follow the instructions given in detail below on a detailed list of steps to cancel travel and refund with the Swiss Air cancellation policy. The cancellation policy clearly states that a ticket bought only on the airline by any passenger can be canceled via ''Manage My Booking'' and a refund can be requested thereafter.

  • Visit the official website of Swiss Air. 
  • Navigate to the "Manage My Booking" option. 
  • Enter the last name of the passenger and the booking reference code. 
  • Tap the "Continue" button and get to the booking page. 
  • Select your ticket, open the menu tab, and choose the "Cancel Flight" option. 
  • Proceed with the on-screen instructions and get your flight canceled. 
  • Now, if you are eligible for a refund, you will get the refund option. 
  • Tap on the refund option and continue with the process. 
  • Explain your reason for canceling the flight and attach the related files. 
  • Review the Swiss Air Refund Policy and charges. 
  • Submit your request and leave the page. 
  • The airline will process the refund amount to your account. 

Conclusion 

In summary, Swiss Air also provides a flexible way of cancelling flights, which provides different charges to passengers depending on the fare type. The SwissAir-Refund Policy is designed to guarantee that passengers can get refunds, particularly in the cancelled Economy Flex and Business Flex tickets that are cancelled not later than 24 hours. Cancellation fees can be charged but there are exceptions, especially when it concerns medical reasons. Learning the Swiss Air Refund Fee system assists the passengers to go through the cancellation procedure successfully.