Tripstrolly Blog

How Do I Manage My Booking At Qantas Airways?

Qantas Airways is the largest airline in Australia and is known for its exceptional customer service. If you have planned a trip with friends and family, you may need to add various services or make other adjustments so that every traveler in the reservation has their needs met. The airline offers the manage booking feature so that you can add the service, request a refund or request special services, and much more with ease. The details are listed below.

How To Book Flights On Qantas Airways Online?

  • You need to open the page
  • Choose the tab “manage booking”, then enter the booking reference and the last name.
  • You have to select the tab “Continue.”
  • You must choose the booking and use the tabs on the page to manage.
  • If you need to change the flight date, you have to select the change flight tab.
  • Then, enter the new dates and select the new flight.
  • Make the payment.

You will get an email from the airline with the updated itinerary.

By following the steps above, you can easily Manage online flight Booking with Qantas Airways, but if you require extra help or if you are not able to access the official website, you can use an alternate method. The details are listed below.

Alternate Methods To Manage The Booking 

  • Via the mobile app-
  • Download and open the app.
  • Click “Manage Booking.”
  • Enter the details.
  • Click “Continue.”
  • Select the reservation.
  • Use the tabs.

If you want to select a seat, you need to choose the tab “Select seat.”

You will be shown the seat map where you will be able to see the seats that are available. 

You need to choose the seat and make the payment if required.

You will get an email with an update on the seat selection.

How To Talk Qantas Airways By Phone?

You can use the number 1800 227-4500 to talk a live representative and learn about the Qantas Airways Reservation process or to manage the reservation. You may follow the steps below.

Dial the number and you will get a series of voice instructions listed below that must be followed.

First, you may choose the language by following the menu.

  • Press 1 for English.
  • Press 2 for Spanish.
  • Press 3 for Italian.
  • Press 4 for Mexican.
  • You need to press 1 for a new reservation, cancelation or to make changes to a booking.
  • Press 2 to claim a refund.
  • You should press 3 for help with lost or damaged baggage.
  • To receive updates on the newest offers and news, press 4.
  • You need to press 8 to talk to a customer service agent.

Once you are connected, the reservation details like the booking reference and the last name must be provided. If you need to book excess baggage, the representative will book the baggage as per your request and you will get an email with the details. 

Via the ticket counters-

You must contact customer service representatives at the airport ticket counters. You will be able to manage the booking easily. If you need to change the name, you must carry a government-issued valid ID, and the representative will correct the name for you.

The information above will be useful if you have the question, “Can I contact Qantas by phone?”, and want to manage your booking. For help with any other query related to your trip, you can call the customer service number or use the official website. The number will be available seven days a week, twenty-four hours a day, to ensure that your journey is unforgettable.