Can I cancel a Bangkok Airways flight?

Yes, it is possible to cancel a Bangkok Airways flight, although the options to get a refund and other possible payments depend on the type of ticket. Less expensive fares can either not be refundable or have charges to change, whereas higher expensive fares are usually changeable or refundable. Make sure that you look at the particular regulations on your fare. It is possible to cancel online using Manage My Booking or call their support team, however, it is important to remember to cancel the flight beforehand, otherwise there are no-show charges.

Bangkok Airways Cancellation Policy

Bangkok airways has fare-based regulations when cancelling tickets and in this regard, the airline offers penalty free-refund within a period of 24 hours whereby the customer is entitled to cancelling their ticket provided that U.S. related bookings are made with the airline itself at least one week before departure. On top of that window, a fee is charged depending on the type of ticket, timing and destination and refund is issued based on section not used according to applicable tariffs. The policies focus on ensuring fare conditions are checked at the time of booking because non-refundable tickets are charged whereas flexible fares such as Flexi are better.

Key Policy Points

• 24-Hour Rule: As per Bangkok Airways Cancellation Policy, under specific conditions, the passengers are entitled to cancel their bookings within 24 hours of their purchase without any fee. This is applicable to tickets to, from, or within the United States, that are directly sold by Bangkok Airways, and the planned departure date must not be less than 7 days. The policy also provides a tranquility to the travelers since they are able to conclude their traveling plans without fear of instant financial loss.
• Refundable Tickets: Bangkok Airways has full refundable fare which is provide to customers to cancel their tickets at minimal fees or even no fees at all which lead to full refund. It is a perfect choice to travelers whose schedules cannot be certain and would like to have the freedom to alter their plans without necessarily experiencing high expenses.
• Non-Refundable Tickets: In the case of such tickets which are termed as non-refundable, they will have certain charges depending on the fare regulations. It is also necessary to note that in case a passenger does not appear to his or her flight (no-show) there can be even more penalties and it is a greater cost than one would expect.
• Medical/Family Death Policy: When a passenger or a member of immediate family dies, the validity of the ticket may be extended to a period of 45 days after the original date of travel. This extension will make it necessary to have a death certificate; hence there will be a certain level of flexibility when it comes to the hardships that families may have to go through to rearrange their travel plans.
• Airline-Initiated Changes: As per Bangkok Airways Cancellation Policy if airline cancels a flight, or alters the schedule dramatically, the passengers will have the right to get full refunds. This policy allows the customers to feel safe about having no money to lose in case of the situations, which are not within the customer control and lets the travelers have one less worry in case of the unforeseen alterations of the itinerary.

Those policies are indicative of the philosophy of customer satisfaction and flexibility at Bangkok Airways, which means that the customers are informed and provided with the information that will help them make the best decisions that would meet their travel requirements.

What is 24 hour policy of Bangkok Airways?

The Bangkok Airways Cancellation Policy 24 hrs is risk- free refund policy, mainly of bookings concerning flights to, departures or flights within the US with full refunds, with no charges, provided they are cancelled within 24 hours of the purchase. This is in line with the US DOT rules but in a broader sense according to certain fare rules, as long as the flight is not booked less than seven days before departure. Some of the main arguments to be considered with respect to the 24 hour rule include:

• Refund made to the original mode of payment in case of the conditions being fulfilled, including exclusion of taxes in some exceptional instances.
• Any cancellation later than 24 hours is bound by some fare conditions, including Economy Saver (may be charged) or Promotion (non-refundable).
• As per Bangkok Airways Cancellation Policy 24 hrs the purchase of the ticket should take place at least 7 days before the departure.

How do I cancel my Bangkok Airways ticket?

There are two ways of cancelling your ticket through Bangkok Airways: online through their website or calling the customer service through phone. This is a short description of the steps to follow with each method.

Canceling Your Ticket Online

• Go to Bangkok Airways Web Site.
• On the home page, there will be the Manage My Booking section.
• Use your reservation details, including the reference number and last name to log in to the reservation.
• After logging in to your itinerary, select a flight to cancel.
• Use the instructions on ticket cancellation.
• Once the cancelation has been done, you are expected to get an e-mail confirmation on the cancellation of your ticket.

Via Phone Call

• Dial Bangkok Airways customer care 1771(within Thailand) or +66 (0) 2270 6699(outside Thailand).
• Upon contacting any representative, give him or her your booking reference and other details that he may require.
• Ask them to cancel your ticket, clearly and they will have to help you through the procedure.
• Ask them to acknowledge the cancellation either through email or text.

Through the steps mentioned above, you can hopefully cancel your Bangkok Airways ticket easily either online or by calling the customer service.

How much is the Bangkok Airways Cancellation Fee?

The Bangkok Airways Cancellation Fee is based on the category of the fare. As an example, Web Promotion and Web Saver fares are usually non-refundable. But when you purchase a "Web Freedom" fare, you can get a refund but usually it comes with a cancellation fee of approximately 60 USD. Moreover, in case you fail to board the plane, there can be a no-show charge, e.g., THB 1,000 in Economy class. You need to check the fare regulations of your reservation carefully.

Read More: 

• Air New Zealand Cancellation Policy
• Juneyao Airlines Ticket Cancellation Policy
• Fiji Airways Cancellation Policy

What is Bangkok Airways Refund Policy?

The Bangkok Airways has the refund policy, depending on the type of tickets and some fares are not refundable at all and other ones are refundable with penalty. The process is usually reversed to the mode through which the funds were initially spent by calling customer service to get refunds. The policies focus on early cancellation to achieve improved results, usually within 24 hours of reservation with specific requirements. The most important regulations regarding the Bangkok Airways Refund Policy include the following:

• Web Promotion and Web Saver tickets cannot be refunded in any case.
• Refundable tickets (e.g., Web Freedom, Blue Ribbon) are canceled with a fee; the prices depend on the flight and must be verified with a customer service.
• Refund of the full amount should be made within 24 hours of making a booking provided the booking was made at least 7 days before the departure date, excluding tax where applicable.
• The unused portions of the ticket can only be refunded back to the original payment method (credit/debit card).
• The requests should be made within one year of issuance of the ticket otherwise it will be rejected.
• As per Bangkok Airways Refund Policy, cancellation of airlines gives the passengers the right to a full refund, rebooking, or credits including compensation.

How To Get Refund From Bangkok Airways?

In case you require to receive a refund in Bangkok Airways, it is important to know their policies and procedures. Their refund process is simple whether you had to change plans, rescheduled your flight or had to cancel it. The easiest way to do it is to manage your request using the Manage My Booking section of their site. To obtain a refund, it is very easy by just following the following simple steps:

• Go to Bangkok Airways Website.
• Find and press the option on the homepage of the Manage My Booking, which is usually located on the main menu of the homepage.
• Enter in the necessary details, including last name and booking reference number. Click on the button "Submit" or "Search" button.
• After logging on to your booking, you need to locate the flight on which you wish to request a refund.
• Search the feature that pertains to refunds. Click on it and continue with your refund request.
• Complete any of the required fields, such as the cause of your refund. Ensure that you give the correct information to prevent any form of delays.
• Once the form is filled, revise all the details that have been entered and then place your refund request.
• A confirmation email will be sent to you to confirm your request to be refunded. Retain this email as one of your records.

Conclusion

The cancellation policies of Bangkok Airways are critical to any tourist going through the uncertain circumstances of travel arrangements. With the knowledge of the different ticket choices and their relevant prices, passengers will be able to make wise choices which are in accordance with their needs. It will be possible to relax as you will be aware of your rights regardless of whether you are taking advantage of the 24-hour window to make risk-free changes or you are dealing with cancellations online.